We're here to help

Support

Whether you have a question about Founder Access, need help with your application, or just want to say hello — we're listening.

Response time

We aim to respond to all support requests within 24 hours during weekdays.

Monday — Friday, 9am — 6pm GMT

Common questions

Founder Access

Founder Access is our private beta. Apply via the homepage and you'll be among the first to experience Velvet when we launch.

Privacy & Safety

Velvet is built on discretion. We never share your data, and every member is verified. Read more on our Safety section.

Feedback

We love hearing from you. Have a suggestion or spotted something? Drop us a line — it helps shape Velvet.

Velvet — A private app for verified connections